The Truth About Pyrex
PYREX® is and always has been safe for use in accordance with its Safety & Usage Instructions.
PYREX® glass bakeware has an excellent safety record, established over decades. The Consumer Product Safety Commission, the federal agency charged with protecting consumers, maintains a database of injury reports to identify potentially hazardous products, and these records do not indicate any safety issue with glass bakeware. There has never been a recall of PYREX glass bakeware.
PYREX® glass bakeware is used in an estimated 80 percent of U.S. homes. Since 1998 World Kitchen has manufactured nearly 370 million PYREX® glass products for sale in the marketplace. A very small number of consumers have reported to World Kitchen that their PYREX® glass bakeware unexpectedly broke. Breakage can occur when any brand of glass bakeware is subjected to severe temperature changes or other misuse that our Safety & Usage Instructions specifically warn against.
We value our consumers and want them to use PYREX® glass bakeware properly, as millions of consumers have done for generations. That is why we sell all PYREX® glass bakeware with Safety & Usage Instructions, which are also available on our website (www.pyrexware.com).
If consumers want a replacement copy of the Safety & Usage Instructions, we will email, fax or mail them a copy. To address any questions you may have about safety using our Pyrex products and to see some examples of the many Pyrex customer 'testimonials' we receive, please click on the links below or call our Consumer Care Center at 1-800-999-3436. Our representatives are available to answer consumer questions Monday through Thursday 8am to 6pm EST and on Friday 8am to 5pm EST.
